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Online Booking Ts&Cs

All bookings are payable in advance at the time the booking is made.

Bookings can be made by:

  • Calling 01442 507100
  • Visiting any of our reception desks
  • Online via our website (excludes XC)
  • Via mobile App (classes only)

Booking in Advance:

  • General Activity Members: 7 days
  • Gymspace Members: 7 days
  • Rackets Members: 15 days
  • XC Members: 14 days (XC activities only)
  • Non-Members: 5 days

Cancellation Policy

  • Cancellations can be made by:
  • Calling 01442 507100
  • Visiting any of our reception desks
  • Online via our website (excludes XC)
  • Via mobile App (classes only)

Cancellations must be made 4 hours before the booking is due to start. Any cancellations received within 4 hours of the start time will mean you will be charged the full cost of the activity (if this activity is included within your membership), or if this was paid at the time of booking you will be unable to claim a refund.

If you do not attend a booking you will be charged the full cost of the activity, or if this has been paid in advance you will be unable to claim a refund.

Class Bookings

Attendance for your class must be registered upon arrival at the sports centre. This can be done by swiping through any of the turnstiles, at the Gym doors (Hemel Hempstead only) or at the reception desk.

Induction sessions may need to be attended before some classes can be booked. Please call 01442 507100 or speak to a member of staff for more information.

Every effort will be made to ensure continuity of instructor for all classes, however this cannot be guaranteed. All instructors are qualified to the appropriate level for the class they may be required to cover.

In the event a class has to be cancelled, all customers will be advised by email.

Waiting Lists

If a class is full, all customers are able to book onto a waiting list where applicable.

If you are on a waiting list, you will receive a booking confirmation email, but it will show as an 'unconfirmed booking'.

Once a space becomes available, all customers on the waiting list will be advised by email. The first to respond will be given the space.

Court Bookings for Rackets Members

Attendance for your booking must be registered upon arrival at the sports centre. This can be done by swiping through the turnstile (Hemel Hempstead only) or at the reception desk.

The Rackets member will be permitted to play badminton, squash, tennis and table tennis free of charge provided that:

  • The membership is current and paid in full
  • That the Rackets member has booked the court.

If the Rackets member is playing a non-Rackets member, then half the court fee will be payable at the time of booking.

Should the Rackets member play on a court not booked by a Rackets member, then the full fee shall be payable.

Rackets members are permitted to book up to two courts back to back.

Please note that  non member bookings will include 1 admission fee. For all court bookings, if playing a non member they will be required to pay £2.50 at reception when they arrive.

Please note if a Member books a court and brings a non-member, the non-member will need to pay £2.50 admission at reception when they arrive.

 

XC - NICAS & Little Rockies

  • Climbing Members can book up to 14 days in advance.
  • All other members can book 7 days advance.
  • Non-members can book 7 days in advance.

Holiday Activities

Bookings can be made as soon as the activity is advertised.

Any special needs or medical problems should be highlighted at the time of booking.

Upon arrival at the centre, the parent/guardian should present their child at reception where they will be signed in. This register will include relevant medical information and emergency contact details. This information will be kept by the supervisor/coaches throughout the session.

When the session has ended, the parent/guardian will be required to collect their child and sign them out.

If the centre needs to cancel a course or session, all customers booked on will be offered:

  • a transfer to another course,
  • a credit, or
  • a full refund.

Should the customer need to cancel a course or session, please call 01442 507100. Refunds may be available at the Manager's discretion.

Dryside Courses

Customers are permitted to book onto a dryside course at any time, as long as spaces are available.

Once the course has been completed, all participants will be offered a priority place on the next course. If they decide not to pre-book the course before the deadline date, the space will be offered in the first instance to customers on the waiting list and then it will be made available to everyone.

If the centre needs to cancel a course or session, all booked customers will be offered:

  • a transfer to another course,
  • a credit, or
  • a full refund.

Should the customer need to cancel a course or session, please call 01442 507100. Refunds can be requested and given for medical reasons (with a doctor's certificate) or at the Manager's discretion.

Accepted payment methods:

Accepted payment methods

If you have any questions please call 01442 507100 or email enquiries@sportspace.co.uk

Sportspace Athletics Track
Sportspace Berkhamsted
Sportspace Hemel Hempstead
Sportspace Kings Langley
Sportspace Longdean
Sportspace Tring
Little Hay Golf Complex
XC

Sportspace Berkhamsted

Centre Opening Times*

Monday 6.15am 10.00pm
Tuesday 6.15am 10.00pm
Wednesday 6.15am 10.00pm
Thursday 6.15am 10.00pm
Friday 6.15am 9.00pm
Saturday 8.00am 8.00pm
Sunday 8.00am 9.15pm

 

*Gym opening times differ, please click for more information.

Sportspace Athletics Track

Centre Opening Times

Monday Closed
Tuesday 2.00pm 6.30pm
Wednesday 2.00pm 9.00pm
Thursday 2.00pm 6.30pm
Friday Closed
Saturday 10.00am 2.00pm
Sunday 10.00am 2.00pm

Sportspace Hemel Hempstead

Centre Opening Times*

Monday 6.15am 10.00pm
Tuesday 6.15am 10.00pm
Wednesday 6.15am 10.00pm
Thursday 6.15am 10.00pm
Friday 6.15am 10.00pm
Saturday 8.00am 8.00pm
Sunday 8.00am 10.00pm

 

Sportspace Hemel Hempstead is open from 9am-10pm on bank holiday Mondays.

 

*Gym opening times differ, please click for more information.

Sportspace Kings Langley

The Sportspace Kings Langley team operates various classes and courses for all ages in local venues. Please note that these classes are not included in the Gymspace Direct Debit Membership.

 

For more information, please call 01442 507100.

Sportspace Longdean

Centre Opening Times*

Monday 6.00pm 10.00pm
Tuesday 6.00pm 10.00pm
Wednesday 6.00pm 10.00pm
Thursday 6.00pm 10.00pm
Friday 4.00pm 10.00pm
Saturday 9.00am 2.00pm
Sunday 10.00am 9.00pm

 

Please note Sportspace Longdean is closed on Bank Holidays.

 

*Gym Opening Times

Sportspace Tring

Centre Opening Times

Monday 6.15am 8.00am
4.30pm 10.15pm
Tuesday 6.15am 8.00am
4.30pm 10.15pm
Wednesday 6.15am 8.00am
4.30pm 10.15pm
Thursday 6.15am 8.00am
4.30pm 10.15pm
Friday 6.15am 8.00am
4.30pm 9.15pm
Saturday 9.00am 8.15pm
Sunday 9.00am 9.30pm

Little Hay Golf Complex

Opening Times

Summer Weekdays 7.00am 9.00pm
Summer Weekends 7.00am 8.00pm
Winter Weekdays 7.00am 6.00pm
Winter Weekends 7.00am 6.00pm

XC

Centre Opening Times*

Monday 10.00am 10.00pm
Tuesday 10.00am 10.00pm
Wednesday 10.00am 10.00pm
Thursday 10.00am 10.00pm
Friday 10.00am 10.00pm
Saturday 10.00am 10.00pm
Sunday 10.00am 10.00pm

 

*Please call reception on 01442 507100 for the specific opening times of each activity.