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Online booking

If you have read these booking terms and conditions previously and you are happy to proceed, please click one of the links below. Please note you need to be a Sportspace member to book online.

I agree to Terms and conditions.  

Please note waiting lists for the Group Exercise Classes are currently unavailable. Our service providers are working to remedy the situation.

I disagree with the Terms and Conditions.

Please note customers who are paying for their children's swimming lessons will need to click on 'unpaid sales' to find the swimming lessons that need to be paid.

Class cancellations

We require a minimum of 12 hours notice (prior to class commencement) for all class cancellations.

Please cancel using the following methods:

Class cancellations up to 12 hours prior to class commencement:

By phone 01442 507108

By email classcancellation@sportspace.co.uk

Online

Class cancellations within 12 hours prior to class commencement:

Please do not use our online service

By phone 01442 507108 – please state reason for cancellation.

By email: classcancellation@sportspace.co.uk - please state reason for cancellation

N.B Please note cancellations within 12 hours are subject to Managers discretion and a charge may still be payable.

 

Booking Terms & Conditions

  • Bookings can be made 7 days advance
  • All bookable activities are available on line 24 hours a day
  • Bookings can be made in person, by telephone or online
  • Members will need their membership number & PIN number
  • Payment must be made at the time of booking
 

Confirmation of bookings

  • All on line bookings are confirmed by the issue of a booking confirmation direct to your nominated email address 
     

Cancellation of Bookings

  • All booked activities may be cancelled up to 48 hours before the commencement of the activity (12 hours for classes)

  • All customers failing to attend or provide the correct cancellation notice period for a pre-booked activity will be charge the full fee for the activity in question

  • Cancellations can be made in person or by telephone 

Refund Policy

  • Members who choose to cancel their activity booking in line with the cancellation policy, can obtain a refund in person or by telephone at the Centre that the booking was made. Members must have their original payment card with them in order to receive a refund

Conditions of hire

  • Misuse of your card will result in cancellation of your membership subscription 

If you agree to the above terms and conditions please click through to proceed with your booking. 
Agree to Terms and conditions.    


If you disagree with our terms and conditions click here.

 





 

 

 
Registered in England and Wales. Company number: 4868497. Registered charity number: 1103980
Registered Office: Dacorum Sports Trust, Sportspace Hemel Hempstead, Park Road, Hemel Hempstead, Herts HP1 1JS | Site last updated:23 May 2013
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